Student Communications Skills


Highly Competent | Mostly Competent | Needs Improvement | Not Competent

Communication Competency Outcome: Palo Alto College Students develop and express ideas through effective written, oral, and visual communication for various academic and professional contexts.

SPECIFIC OUTCOMES


Highly Competent (4)

-Content and Purpose--The student uses relevant content that conveys understanding

  • The student uses relevant content that conveys understanding. Content is well developed in the communication, effectively supported and appropriate for the audience and purpose of the assignment.
  • Effective thinking is clearly and creatively expressed.

-Organization--The student uses disciplinary conventions for organizing content and presenting content

  • The communication clearly and consistently uses important conventions particular to a specific discipline including organization, presentation, and stylistic choices.
  • The communication is clearly organized around a central theme.
  • The communication components are clearly observable and relate to the other components in a well-planned framework.

-Tools--The student uses communication tools appropriately and skillfully for academic and professional contexts

--Written:

  • Uses language that skillfully communicates meaning to readers with clarity and fluency and is virtually error-free.
  • Uses a wide variety of sentence structures. Excellent word usage, spelling, grammar and punctuation.

--Oral:

  • Excellent eye contact that makes connection to audience members
  • Displays enthusiasm for topic demonstrated throughout speech
  • All words pronounced correctly
  • All words articulated clearly (no mumbling)
  • No reliance on lectern
  • Polished language usage (few to no fillers—um, uh, like, ok, you know—no slang, no double-negatives)
  • Gestures utilized throughout the speech to show enthusiasm, emphasize points, and keep attention
  • Fluid speaking rate
  • Variety in volume but always easy to hear

--Visual:

  • Displays high quality techniques in drawings, graphics, photos, designs, video, etc.
  • Employs appropriate contrasts (e.g., color, fonts, sizes) exceptionally well
  • Outstanding alignment of graphic elements and space
  • Uses software and other tools appropriate to the subject to produce a creative, compelling, engaging and effective presentation that shows proper use of technology to effectively communicate an idea.

 


Mostly Competent (3)

-Content and Purpose--The student uses relevant content that conveys understanding

  • Content is adequately expressed, appropriate and relevant through most of the communication for the audience requirements and the purpose of the assignment.

-Organization--The student uses disciplinary conventions for organizing content and presenting content

  • The communication generally follows expectations appropriate to the discipline for basic organization and presentation.
  • The communication demonstrates some grasp of organization, with a discernible theme and supporting details.

-Tools--The student uses communication tools appropriately and skillfully for academic and professional contexts

--Written:

  • Uses language that generally conveys meaning to readers with clarity although writing may contain errors.
  • Some sentence variety; adequate usage of word choices, grammar, and punctuation.
--Oral:

  • Frequent eye contact with some connection to audience
  • Displays enthusiasm for topic demonstrated at various points in the speech
  • Most words pronounced correctly
  • Most words articulated clearly (some mumbling)
  • Limited reliance on lectern
  • Proficient language usage (limited number of fillers—um, uh, like, ok, you know—no slang, no double-negatives
  • Gestures used at various points in the speech to show enthusiasm, keep audience attention, and emphasize points.
  • Speaking rate is generally fluid. Volume is adequate

--Visual:

  • Displays acceptable but not outstanding techniques in drawings, graphics, photos, designs, video, etc.
  • Adequate employment of appropriate contrasts (e.g., color, fonts, sizes)
  • Adequate alignment of graphic elements and space
  • Uses software and other tools appropriate to the subject to produce an effective presentation that shows proper use of technology to communicate an idea.

 


Needs Improvement (2)

-Content and Purpose

  • Content is poorly developed for the purpose or inappropriate for the audience.

-Organization

  • The communication intermittently follows expectations appropriate to the discipline for basic organization and presentation.
  • The communication does not consistently demonstrate grasp of organization.
  • No discernible theme is evident nor are supporting details provided.

-Tools

--Written:

  • Uses language that intermittently conveys meaning to readers with clarity due to errors in usage.
  • Some sentence variety; usage of word choices, grammar, and punctuation is questionable.

--Oral:

  • Inconsistent eye contact
  • Displays some enthusiasm for topic
  • Some attention to pronunciation is needed
  • Some words indistinct due to poor articulation
  • Some reliance on lectern
  • Occasional use of language (frequent use of fillers –uh, um, like—use of slang and double-negatives)
  • Some gestures used
  • Speaking rate requires greater fluency. Volume should be more appropriate to audience.

--Visual:

  • Techniques in drawings, graphics, photos, designs, videos, and others require greater development.
  • Contrasts require improvement (e.g., color, fonts, sizes)
  • Graphic elements and space require greater alignment
  • Software and other tools could be more appropriately used to produce an effective presentation that communicates an idea.

 


Not Competent (1)

-Content and Purpose

  • Content is unoriginal or reflects lack of understanding of topic and audience.
  • Supporting details are absent or vague.
  • Content is unoriginal or reflects lack of understanding of topic and audience.

-Organization

  • The communication does not follow expectations appropriate to the discipline for basic organization and presentation.
  • The communication is rambling and unfocused, with ideas presented in a disorganized, unrelated way.
-Tools

--Written:

  • Uses language that impedes meaning because of errors in usage.
  • Writing lacks sentence variety. Significant deficiencies in word choices, spelling, grammar, punctuation, or presentation.

--Oral:

  • Little to no eye contact
  • Displays little to no enthusiasm for topic
  • Several words incorrectly pronounced
  • Most words indistinct due to poor articulation
  • Heavy reliance on lectern
  • Poor use of language (frequent use of fillers –uh, um, like—use of slang and double-negatives)
  • Few to no gestures
  • Choppy speaking rate. Low to inaudible volume

--Visual:

  • Displays unacceptable techniques in drawings, graphics, photos, designs, video, etc.
  • Employs inappropriate contrasts (e.g., color, fonts, sizes)
  • Graphic elements and space are not aligned
  • Does not show appropriate use of software and other tools to produce a presentation that communicates an idea


Colby Glass, MLIS